Safety

Before you meet anyone

There is no substitute for acting with caution when communicating with any stranger who wants to meet you.

Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in your internet profile or initial e-mail messages. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.

If you choose to have a face-to-face meeting with another member, always tell someone in your family or a friend where you are going and when you will return. Never agree to be picked up at your home. Always provide your own transportation to and from your date and meet in a public place with many people around.

What this app does and does not check

We do not run criminal background checks on anybody. Nobody here has been screened, and a match is not a vouch.

Photographs are held privately and released only when both people agree. Nothing automated ever looks at them, which means a picture is not proof that the person sending it is in it.

You can block or report anybody you are matched with, at any point, from the conversation. Blocking ends it immediately and the other person is not told. Reports are read by a person.

If something has gone wrong, write to support@joinlonghand.com.